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Hampton Inn & Suites Memphis East Germantown Area, Memphis
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Key details
About the Hotel
962 S. Shady Grove Road,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
Hampton Inn & Suites Memphis East Germantown Area offers comfortable amenities in the business district with pet-friendly options. This 3-star hotel features free hot breakfast and an outdoor pool.
Rooms & Amenities
Rooms at Hampton Inn & Suites Memphis East include air conditioning, flat-screen TVs, and mini-fridges. Guests can benefit from premium bedding, free WiFi, and tea and coffee facilities. Select rooms feature kitchenettes.
Dining Options
Dining options include a free hot breakfast buffet available each morning. Several restaurants are within walking distance, including Owen Brennan's and The Capital Grille, offering diverse culinary choices.
Leisure & Activities
Leisure facilities feature an outdoor pool and a fitness center for guests to maintain their fitness routines. Nearby attractions include Shelby Farms Park and the Dixon Gallery and Gardens, along with numerous shopping areas like Laurelwood Shopping Center.
Services & Transportation
Hampton Inn & Suites Memphis East Germantown Area provides a 24-hour business center, free shuttle service to attractions within five miles, and complimentary newspapers in the lobby. Self-parking is available for a fee.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms
“The room I stayed in was immaculate, providing a comforting and welcoming atmosphere that made my experience enjoyable.” view full review
Spacious and Clean
“The bathroom was generously sized and impeccably clean, making it easy to unwind after a long day.” view full review
Comfortable Bed
“The bed was incredibly comfortable, ensuring a restful night’s sleep that I truly appreciated.” view full review
Accessible Features
“The accessible features throughout the hotel were well-planned, enhancing the overall comfort and convenience during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness center
Services
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Dining
Snack bar
Picnic area/ Tables
Business
Business center
Fax/Photocopying
Spa & Leisure
Seasonal outdoor pool
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Curtains
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Location
962 S. Shady Grove Road,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
Map view
962 S. Shady Grove Road,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
City landmarks
6903 Great View Drive North
Shelby Farms Park
2.7
mi
5668 Poplar Ave
Crystal Shrine Grotto
4800 ft
Park Place Mall Shopping Center
2100 ft
Mall
The Regalia Shopping Center
2100 ft
Loehmanns Plaza Shopping Center
2100 ft
Yorkshire Plaza Shopping Center
2100 ft
5992 Quince Rd
Lichterman Nature Center
1.2
mi
ServiceMaster Corporate Office
4800 ft
Ridgeway Cinema Grill
2500 ft
Church
Kirby Woods Baptist Church
2300 ft
Mall
Park Place Centre
2400 ft
Church
Highpoint Church
2700 ft
B'rit Hadasha Messianic Jewish Congregation
3200 ft
Synagogue
Temple Israel
4500 ft
Kirby Woods Mall Shopping Center
1.4
mi
Church
First Evangelical Church
3800 ft
Wolf River Greenway
1.3
mi
Jewish Community Ctr
5000 ft
Ramsey's Flowers Inc
1.1
mi
Lichterman Nature Ctr
1.2
mi
Church
Colonial Park United Methodist Church
1.4
mi
Wesleyan Hills United Methodist Church
1.4
mi
Synagogue
Beth Sholom Synagogue
1.4
mi
Opera House
Clark Opera Memphis Center
1.5
mi
Church
Park Avenue Church of Christ
1.5
mi
Church
Christ the King Lutheran Church
1.6
mi
Church
Lord of Life Lutheran Church
1.6
mi
Church
Ridgeway Baptist Church
1.6
mi
Church
Shady Grove Presbyterian Church
1.7
mi
Woodland Presbyterian Church
1.7
mi
Nearby
B'rit Hadasha Messianic Jewish Congregation
2000 ft
Restaurants
Chick-fil-A
3100 ft
6282 Poplar Ave
Lenny's Sub Shop
3400 ft
6300 Poplar Ave Suite 111
PYRO'S Fire Fresh Pizza
2700 ft
1199 Ridgeway Rd
Chipotle Mexican Grill
3100 ft
5865 Us Highway 72 Ste 104
Jason's Deli
3100 ft
1199 Ridgeway Rd
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
friendly staff
wonderful dining
musty rooms
cramped double bed
8.6/10
Great
Rooms
7.0
Location
7.5
Service
8.2
Dining
8.3
Guest reviews
8.6/10
based on 6 reviews
7.3
7.3/10 based on 21 reviews
Howard
United States of America,
March
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms had a musty smell, but they did make our stay feel special. The double bed room was cramped and fell short in customer service. However, the staff were friendly and welcoming overall, and the price was reasonable. The location was convenient but also had its downsides. The dining experience was wonderful, and the facilities were satisfactory.
Rooms
6.0
The rooms were very musty and smelled almost like stale cigarette smoke, but they did make our stay feel extra special. However, the double bed room was very small and cramped.
Service
7.0
The staff were friendly and welcoming, which was excellent. However, they fell short in the customer service category.
Location
7.0
The location was convenient, close to downtown, Germantown, and Collierville, with easy access to the interstate to get downtown. However, it was small and relaxing, well-maintained but also had its downsides.
Dining
8.0
The dining experience was wonderful, with a wide variety including a waffle bar, fresh fruit, eggs, bacon, and delicious coffee. However, there were reports of limited options.
Facilities
7.0
The hotel had satisfactory facilities
friendly staff
musty rooms
John
United States of America,
February
2024
7.8/10
Staying at the hotel was a pleasant experience overall. The rooms were top-notch - clean and quiet, perfect for cooking for my family. However, the initial interaction with the staff was not very welcoming. The location was convenient for our activities but lacked that touristy vibe. The dining was good with attentive service, though more meat choices would have been appreciated.
Rooms
9.0
The rooms were awesome! Loved being able to cook for my family instead of going out. They were clean, top-notch, and there were no noisy neighbors bothering us.
Service
7.0
The service was nice overall, and the staff did their best to accommodate our requests. They handled a difficult customer with much patience, which was appreciated.
Location
8.0
The location was close enough to everything we wanted to do. While not ideal for touristy things, it was convenient for our activities.
Dining
8.0
The dining experience was good, with attentive service and interesting beverage options. More meat choices like bacon or ham would have enhanced the dining experience.
Facilities
7.0
The hotel facilities were adequate for our needs, though nothing extraordinary was provided.
Philip
United States of America,
January
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms felt a bit damp and humid, possibly due to the air unit, but they were well-kept by the friendly and helpful staff. There were a lot of energetic young girls around, which added to the atmosphere. Overall, it was a clean and wonderful stay.
Rooms
7.0
Despite feeling a bit damp the whole time, the room was clean and well-kept by the friendly staff. A humid environment, maybe due to the air unit, but nothing major to worry about.
Service
8.0
The service was always friendly and helpful. The staff, though not perfect in problem-solving, were nice and kind regardless of the time. Interactions with them, especially in the morning, were delightful.
Location
9.0
The location was one of the nicest I've experienced. It offered easy access to the Mike Rose Soccer complex and had a spacious, lovely environment in Edmond with plenty of nearby conveniences like fast-food options and retailers.
Dining
9.0
The dining was fantastic, offering a wide variety of options from fresh fruit to pastries, hot and cold cereals, meats, eggs, yogurt, and waffles. The only downside was the lack of bacon for breakfast.
Facilities
David
United States of America,
July
2023
7.2/10
I had a mixed experience at the hotel. While the front lobby was impressive, the room felt a bit uncomfortable and outdated. The shower was serviced by a different boiler, which was inconvenient. However, the location was great for exploring the area and the service was friendly and helpful.
Rooms
5.0
The room just felt totally skeezy and did not match the impression of the front lobby. It met our basic needs but was not ideal.
Service
9.0
The service was beyond nice and courteous, with staff going out of their way to assist. Very welcoming and friendly.
Location
7.0
The location was very nice and convenient for getting to local sites. Despite some issues with maintenance, it was spacious and nicely decorated.
Dining
8.0
The dining experience was fresh and varied, offering a good selection. It was a nice touch to have local sweets available.
Facilities
Convenient location
Room condition
Kevin
United States of America,
June
2023
8.0/10
The hotel's location is ideal, close to various restaurants and with spacious rooms. The staff is accommodating, however, some noise issues in the rooms. Despite this, the friendly service stands out.
Rooms
7.0
The rooms were a good size and close to several restaurants. The staff was friendly.
Service
9.0
The service was attentive, polite, and incredibly sweet. Despite facing challenges, the staff went out of their way to provide suggestions.
Location
8.0
The location was perfect, close to work and multiple restaurants. Easy access and professional service.
Dining
8.0
The dining experience offered delicious options catering to everyone, perfect for social gatherings.
Facilities
8.0
The facilities were clean and had ample room for guests, offering a comfortable stay.
Victor
United States of America,
May
2023
8.0/10
I had a mixed experience at the hotel. The rooms were extremely clean and well-stocked with all bath supplies, but unfortunately, my room had a view of a wall. The service was very courteous and helpful, despite a corporate computer problem, and they quickly moved us to the correct room. The location was not what I expected; it had people standing outside, seemed unsafe, and the hallway and building seemed gloomy. However, it provided easy access to our destination at the Mike Rose Soccer complex. The dining was great, with a wide variety of fresh options, but the price seemed a bit high. Overall, a decent stay with some room for improvement.
Rooms
8.0
My room was spacious and well-stocked with all bath supplies but unfortunately had a view of a wall.
Service
9.0
The staff was very nice and went above and beyond to help, especially during the corporate computer problem.
Location
6.0
Although the area seemed unsafe with people standing outside, it provided easy access to the Mike Rose Soccer complex.
Dining
9.0
The dining experience was the best we have had in a while while traveling, with a wide variety of delicious options.
Facilities
8.0
The hotel facilities were well stocked and convenient.
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